About me
Jen Jackson is an accomplished beverage manager with extensive experience in the food and beverage industry, specializing in bar management and restaurant creation. With over seven years in the wine industry and five years in the beer sector, Jen has developed a deep understanding of beverage selection, customer preferences, and industry trends.
Currently serving as the Beverage Manager for Thompson Restaurants, Jen oversees beverage operations for 70 restaurants across 22 unique concepts. In this role, she is responsible for curating diverse beverage programs, training a diverse group of team members, ensuring quality control, and enhancing the overall dining experience. Her expertise in creating innovative drink menus and training staff has contributed significantly to the success and reputation of the establishments under their management.
In addition to her extensive beverage knowledge, Jen possesses exceptional communication skills that foster collaboration among team members and enhance customer engagement. She believes that effective communication is key to building strong relationships with staff and patrons alike, ensuring that every dining experience is memorable.
Throughout her career, Jen has demonstrated a passion for excellence and a commitment to fostering a culture of quality and service. Her leadership has not only optimized beverage sales but also enriched the customer experience, making her a valuable asset to the Thompson Restaurants team.
